Wellbeing Support Services

VitaLink Support Services

At VitaLink Support (VLS), we provide gentle, supportive, and non-clinical wellbeing services designed to promote confidence, emotional stability, and independence for adults 18+ years who suffer with mental health and EBD, physical conditions, mild learning disability. Our wellbeing support is delivered in two ways: functional in-person support and remote wellbeing check-ins. Both services are non-regulated and do not include personal care or clinical interventions.

1

Functional Wellbeing Support (In-Person)

Our Functional Wellbeing Support offers practical and emotional assistance within the home or community. This service is ideal for individuals who may benefit from structure, reassurance, or low-level support while maintaining independence.

What we offer:

  • Emotional reassurance and supportive conversation
  • Encouragement with daily routines and healthy habits
  • Hydration and meal prompts
  • Support with light household tasks or organisation (non-personal care)
  • Community inclusion and confidence-building activities
  • Mood, behaviour, and general wellbeing observations
  • Signposting to relevant health, community, or social services

Our focus:

To promote independence, reduce isolation, and create a safe, empowering environment where people feel connected and supported.

2

Remote Wellbeing Check-Ins (Phone or Video)

Our Remote Wellbeing Check-Ins provide regular, friendly contact for individuals who may live alone, feel isolated, or need ongoing reassurance.

What we offer:

  • Daily, twice-weekly, or weekly wellbeing calls
  • Emotional and social support
  • Hydration, meal, and routine prompts
  • Mood check-ins and early wellbeing observations
  • Encouragement and motivation
  • Optional updates to family members (with consent)

Ideal for:

  • Adults wanting low-intensity support
  • Individuals awaiting care assessments
  • People recovering from illness
  • Families seeking reassurance for a loved one
  • Clients in supported living pathways

What We Do Not Provide

To remain within non-regulated support, our wellbeing services do not include:

  • Personal care
  • Clinical advice or medical assessment
  • Medication administration
  • Nursing tasks or treatment
  • Crisis intervention

(These will be provided once our CQC registration for personal care is complete.)

Our Commitment

At VLS, we are dedicated to creating pathways to independence, stability, confidence, and wellbeing—ensuring every individual feels valued, safe, and supported in their daily life.

COMING SOON

Regulated Personal Care (CQC)

VLS is currently completing our CQC registration to deliver regulated personal care services in supported living settings.

Once registration is approved, we will introduce:

  • Personal care support
  • Medication support
  • Health-related care
  • Reablement
  • Nurse-led care coordination

Until then, all services remain non-regulated only.